{"id":2076,"date":"2022-02-14T20:12:45","date_gmt":"2022-02-15T00:12:45","guid":{"rendered":"https:\/\/lumivie.com\/politique-de-confidentialite\/"},"modified":"2024-10-26T13:12:43","modified_gmt":"2024-10-26T17:12:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/lumivie.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Purpose of the Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Privacy and protection of personal information is important to us, and this policy is intended to protect personal information in accordance with applicable laws.<\/p>

The purpose of the Policy is to inform users of why and how LumiVie or anyone acting on its behalf, will collect and use their personal information. It is written in clear and simple language to ensure the informed consent of users.<\/p>

To ensure this protection, LumiVie will only collect, process and share personally identifiable information with the consent of the individual, unless permitted or required by law, in which case your consent will not be required.<\/p>

For the purposes of this Policy, “personal information” means any information about an identifiable individual or information that can be used to identify an individual. Wherever possible, we will anonymize, pseudonymize and\/or aggregate such information so that it no longer identifies an individual.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Effective Date<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This policy is effective as of March 8, 2023.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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How is consent obtained?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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LumiVie is committed to protecting the confidential information you provide. If you voluntarily provide personal or otherwise confidential information by phone, email or form for an application, registration or donation, we use only the information required to enable our team to respond to your message or follow up on your request. Electronic correspondence is treated with the same confidentiality measures as other written materials.<\/p>

We are committed to obtaining consent prior to collecting an individual’s personal information. Consent may be express or implied and may be provided directly by the individual or their authorized representative.<\/p>

We prefer to obtain express consent, whether orally, electronically or in writing. However, implied consent may be reasonably inferred from an individual’s action or inaction. For example, providing a name and address to receive a publication or a name and telephone number to obtain an answer to a question is considered implied consent to the collection of information containing personal information. In order to determine the appropriate type of consent, we consider the sensitivity of the personal information involved, the purposes for which it is being collected and the reasonable expectations of a similarly situated individual.<\/p>

If we want to use personal information for a new purpose, we will describe the intended use and seek consent again.<\/p>

LumiVie collects personal information from donors, clients, volunteers and employees solely for the purpose of carrying out its activities and services.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Purposes of the data collection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The personal information collected, as well as its sensitivity, may vary depending on the context of your interactions with LumiVie. That is why it is important for us to inform you of the purposes for which we collect information and the nature of the personal information we use.\u00a0<\/p>

For the distribution of information about our services<\/u>: contact information, last name, first name, phone number, email address<\/p>

For the execution of our services<\/u>: last name, first name, address, telephone number, e-mail address, date of birth, name of deceased, date of death of the deceased. Notes to file written by the caregiver. When using our services, you will share information, opinions and beliefs that may be included in your file. Our caregivers are subject to a strict code of confidentiality and the information recorded is intended to enable the therapeutic relationship.<\/p>

For the improvement, development and evaluation of our services<\/u>: Contact information, demographic data and data collected in the process of providing our services. We use personal information, which we anonymize or pseudonymize, to better understand the needs of our members.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Purpose of data treatment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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LumiVie collects and uses personal information from users<\/strong> for the following reasons:<\/p>

  • Establish contact with the user<\/li>
  • Evaluate and respond to user needs<\/li>
  • Building the therapeutic relationship by making notes in the patient’s file<\/li>
  • Inform about our programs and services<\/li>
  • Perform analyses based on anonymized demographic data<\/li><\/ul>

    LumiVie collects and uses personal information from donors<\/strong> for the following reasons:<\/p>

    • Issue tax receipts<\/li>
    • Thank donors for their donation and support<\/li>
    • Encourage donors to continue to support the organization<\/li><\/ul>

      LumiVie collects and uses personal information from volunteers<\/strong> for the following reasons:<\/p>

      • Enable them to carry out their volunteer work<\/li>
      • Thank the volunteers for their dedication and support<\/li>
      • Handle emergency or medical situations when necessary<\/li>
      • Inform them of our programs and services<\/li><\/ul>

        LumiVie collects and uses personal information from employees and contractors<\/strong> for the following reasons:<\/p>