Privacy Policy


The website is the exclusive property of LumiVie, a non-profit organization properly registered with Canada Revenue Agency

Your privacy is important to us. That is why we are committed to respecting the confidentiality of the personal information we collect.

The website is available to all persons. By using or browsing the website, you agree to be bound by these terms and conditions.

LumiVie reserves the right to change these terms and conditions at its discretion and to remove, modify or update any or all of the content of the website.

Personal information collected

LumiVie uses the personal information you provide only for the purposes for which it was collected. We collect personal information directly from you when you use our services, register for events or interact with us.

The personal information we collect is gathered through forms and through the interactivity between you and our website. We also use, as mentioned in the next section, cookies to collect information about you.

In accordance with the applicable laws on the protection of personal information, LumiVie is committed to protecting the confidentiality of any information transmitted by users of the website and to not compile a list of these users for prospecting purposes.

LumiVie prohibits its employees, suppliers, agents, partners, and any person with whom it has a business relationship from deploying or using any spyware in connection with the operation of the website.

Forms and interactivity

Your personal information is collected through donation and volunteer registration forms.

No personal information related to the payment is recorded or saved by LumiVie in the context of electronic payment transactions.


When a user enters the LumiVie website or web services, a cookie is automatically created for the duration of the user session. A cookie is a small text file stored on the user’s computer hard drive that simply remembers the user’s preferences and makes the user’s next visit to the site more efficient by providing an online experience that better matches the user’s profile, while preserving the user’s privacy. This cookie is completely harmless and cannot contain viruses.

The use of cookies is common practice and many websites use them to better serve their customers. The information collected can only be used to provide the services requested or to improve navigation on the sites and web services. The information collected, such as the number of visits to the site, the path taken and the duration of the visit, remains anonymous and in no way allows the user to be identified.

Most browsers are designed to accept cookies, but the user can change the settings to decline them.

LumiVie also uses the “Google Analytics Reports” feature to collect demographic data about the interests of the site’s users. This data, which is strictly unpersonalized and anonymous, is used to better customize the content of the site to its users and is in no way linked to any information (name, address, email, phone number, etc.) that would identify a user.

Limitation of responsibility

The content of this website as well as the content of other websites accessible through links on this website are provided for information purposes only. The texts, information and data published on the site or via links are offered “as is” on the date they were put online and are the sole responsibility of their authors.

LumiVie allows links to its website, but cannot be held responsible for any violation by the third party website of any law, regulation, code of ethics or moral standard. LumiVie reserves the discretion to prohibit or refuse to accept a link to its website and the user who posted the link agrees to remove it upon request by LumiVie.


The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • Secure Sockets Layer (SSL)
  • Firewalls

We are committed to maintain a high degree of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.

LumiVie cannot be held responsible for the possible transmission of computer viruses or other malicious software, which may occur despite the computer protection measures put in place. The user assumes all risks inherent in the use of the website, the downloading of documents and images from it or the use of the links proposed.

Applicable laws

This Terms of Use Agreement is governed by the laws of Quebec. Any dispute relating to this agreement shall be brought before the court of the judicial district of Laval, the head office of LumiVie.

Complaints about the implementation of this policy

Any requests or questions regarding the implementation of this policy may be directed to LumiVie at the following address:


By mail: 1850 blvd. Le Corbusier #303, Laval, QC, H7S 2K1

By email : [email protected]

By phone : 450-687-8311

January 2022